Are there ANY Extra or Hidden Costs?
Run Out Of Allowance
If you have exceeded your allowance you have 3 options. You may pay to restart your subscription, Pay for a bigger package, or request a custom quote for a one off support issue.
Out Of Hours
While we operate Monday to Friday 9AM-5PM, we understand that many businesses operate all types of hours. As our support plan only covers the standard working hours, there is an extra out of hours charge
Call Out Fee
All our plans have been designed to help fix your support issue as fast as possible. When registering your computer, Team Viewer will be installed allowing us to remotely solve any problems from our premises. Call out fees vary depending on the distance from our office.